Returns & Exchanges
At Sigma Beauty, we want you to be completely satisfied with your purchase, which is why we offer a 60-day return policy on all products. If you are not happy with your order, we provide a hassle-free process to ensure your beauty routine remains flawless.
Initiate Your Return
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Your Label
Follow the prompts to generate a pre-paid shipping label and print it directly from your browser or save it to your mobile device.
Package Your Items
Securely pack the items in their original packaging, attach the shipping label to the outside of the box, and drop it off at any authorized shipping location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing